Checklist
The Enterprise Payments RFP Checklist
5 min read · Enterprise Procurement
Choosing a new payments partner is a critical decision. Use this checklist to run a structured, effective RFP process and ensure you select a solution that meets your needs for today and for the future.
Technical Capabilities
Does the solution support all required payment methods (cards, digital wallets, BNPL)?
What is the uptime SLA and disaster recovery capability?
What APIs are available and how comprehensive is the documentation?
Does the solution support Interchange++ pricing?
What transaction routing capabilities are available?
How does the solution handle international transactions and currencies?
Security & Compliance
Is the solution PCI DSS Level 1 certified?
Does it offer PCI-validated P2PE for in-person transactions?
What tokenization capabilities are available?
How does the solution handle 3DS2 and SCA compliance?
What fraud prevention tools are included?
How is GDPR compliance managed?
Implementation & Support
What is the typical implementation timeline for a business of our scale?
Will we have a dedicated project manager?
What are the defined SLAs for support response and resolution?
Is on-site support available during implementation?
What training is provided for our team?
What does the post-launch support model look like?
Commercial Terms
What is the pricing model (blended, IC++, tiered)?
Are there setup, integration, or minimum volume fees?
What are the contract length and exit terms?
How are pricing changes communicated and applied?
What is included in the standard service and what is an add-on?
Ready to put MunuPay through this checklist?
Request a ProposalReady to evaluate MunuPay?
We welcome a structured RFP process. Our team will provide detailed, transparent answers to every question.